Your Turn To Take Part

The British Bank Awards are fast becoming a go-to reference point for consumers looking for the best banking providers. These are the only british bank awards in the UK decided by customers, not ‘industry experts’.


Voting takes about two minutes, and to say thank you, we’ll also be entering all participants into a prize draw to win £1000.


We’ve made it easy to get behind the British Bank Awards. See below for some FAQs and contact us using the details below to receive our full media pack and banners.

Frequently Asked Questions (FAQS)

When does voting commence?
Voting opens on 6th November 2017 and close on 4th February 2018. On 12th January we’ll create a list of finalists in each category (based on the voting to date), and consumers will continue to vote for these finalists until voting closes on 4th February. Finalists will receive a finalist badge.

How are winners decided?
Our awards are customer driven so the only people that influence who wins are UK consumers In general, the highest-rated firm in each product category that meets the threshold for each category (100 votes during the voting period) will win one of our ‘product-specific awards’.
All firms are also eligible for our ‘top level’ awards. Note: The “best newcomer” award will only be awarded to firms that launched on or after 1/1/2013.

What is the voting process?
Customers leave a review for a product on the Smart Money People site. That's it! From landing on the page, to submitting their vote, it should take two minutes or less.

How much does it cost to take part?
There is no cost to take part. Our mission is to help consumers find the best products on the market, and these awards are a way in which we can achieve this.

When are the winners announced?
Winners will be announced at our awards event which will be held in London on the 22nd Feb.

What awards could I win?
6 top-level awards
Best British Bank
Innovation of the Year
Best Customer Service
Treating Customers Fairly Champion
Best Newcomer
Best Banking App

11 product-specific awards
Best Current Account Provider
Best Credit Card Provider
Best Mortgage Provider
Best Savings Provider
Best Personal Loan Provider
Best Travel Money Provider
Best Money Transfer Provider
Best Business Banking Provider
Best Business Loan Provider
Best Alternative Finance Provider
Best Personal Finance App